Return Refund and Exchange Policy

Last Updated: May 2026

Welcome to Glint Style.
We value your trust and strive to provide a smooth shopping experience for our customers across India. Please read this Return, Refund & Exchange Policy carefully before making a purchase.

By placing an order with Glint Style, you agree to the terms mentioned below.

1. BUSINESS INFORMATION

Legal Business Name: Glint Style
Brand Name: GlintStyle
Business Type: Individual Fashion Jewelry Brand
Business Address: Hyderabad, Telangana – 500072, India
Support Email: care@glintstyle.com
Customer Support Number: +91 7702781237
Support Timings: Monday to Saturday, 10:00 AM – 7:00 PM IST

2. RETURN WINDOW

We offer a 7-day return window from the date of delivery for eligible products.

To request a return, customers must contact us within 7 days of receiving the order.

3. ELIGIBILITY FOR RETURNS

Products are eligible for return only if:

  • The item is unused and unworn
  • Product is returned in original packaging
  • Tags, accessories, and invoice are intact
  • Return request is raised within the allowed timeline
  • Product passes quality inspection after return

4. NON-RETURNABLE PRODUCTS

The following products are not eligible for return, refund, or exchange:

  • Earrings and hygiene-sensitive jewelry items
  • Customized or personalized products
  • Sale or clearance items
  • Products damaged due to misuse or improper handling
  • Products returned without original packaging
  • Items marked as “Non-Returnable” on the product page

Glint Style reserves the right to determine final eligibility for all returns.

5. DAMAGED, DEFECTIVE, OR WRONG PRODUCT

If you receive:

  • a damaged product,
  • defective item,
  • missing item,
  • or incorrect product,

you must contact us within 24 hours of delivery.

Customers must provide:

  • clear product photos,
  • packaging images,
  • shipping label images,
  • and a complete unboxing video for verification purposes.

Claims without proper video evidence may not be accepted.

After verification, Glint Style may offer:

  • replacement,
  • exchange,
  • store credit,
  • or refund depending on the case.

6. RETURN SHIPPING POLICY

If the issue is due to:

  • damaged item,
  • defective product,
  • or wrong item delivered,

Glint Style will bear the return shipping charges.

If the return is requested due to:

  • personal preference,
  • change of mind,
  • dislike of product,
  • or incorrect order placed by customer,

the customer may be responsible for return shipping charges.

Reverse pickup availability depends on serviceability in your location.

7. REFUND POLICY

Once the returned product is received and inspected, customers will be notified regarding refund approval or rejection.

Approved Refunds

Refunds are processed to:

  • the original payment method,
  • bank account,
  • UPI,
  • or store credit depending on the order type and payment method.

Refund processing may take approximately 5–7 business days after approval.

For COD orders, customers may be required to share bank account or UPI details.

Shipping charges, COD charges, convenience fees, or promotional discounts may not be refundable.

8. EXCHANGE POLICY

Eligible products may be exchanged subject to:

  • product availability,
  • stock confirmation,
  • and verification approval.

Exchange requests must be initiated within the 7-day return window.

Non-returnable products are not eligible for exchange.

If the requested exchange item is unavailable, Glint Style may offer:

  • store credit,
  • alternative product,
  • or refund as applicable.

9. ORDER CANCELLATION POLICY

Orders can only be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

Glint Style reserves the right to cancel any order due to:

  • stock unavailability,
  • pricing errors,
  • suspicious activity,
  • unverifiable COD orders,
  • or operational limitations.

Eligible refunds for cancelled prepaid orders will be processed accordingly.

10. CASH ON DELIVERY (COD)

Cash on Delivery may be available on selected pincodes and orders.

Glint Style reserves the right to:

  • verify COD orders via phone, SMS, or WhatsApp,
  • refuse COD service for suspicious orders,
  • or cancel unverified COD orders.

Repeated failed COD orders may lead to restrictions on future purchases.

11. PRODUCT DISCLAIMER

Glint Style products are sold and positioned as fashion jewelry.

Our jewelry is designed to be:

  • waterproof,
  • tarnish-resistant,
  • and hypoallergenic.

However, product longevity may vary depending on:

  • usage,
  • care,
  • moisture exposure,
  • perfumes,
  • skin chemistry,
  • and environmental conditions.

We do not provide any warranty unless specifically mentioned on a product page.

12. REFUSAL OF RETURNS OR REFUNDS

Glint Style reserves the right to reject return, refund, or exchange requests if:

  • products appear used or damaged,
  • packaging is missing,
  • policy terms are violated,
  • fraudulent activity is suspected,
  • or insufficient proof is provided.

13. CONTACT US

For return, refund, or exchange support, contact:

Glint Style
Hyderabad, Telangana – 500072, India
Email: care@glintstyle.com
Phone: +91 7702781237
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

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